FIRST CONTACT SCHEME
This is an exciting new project being developed in partnership between Lincolnshire County Council, Lincolnshire Primary Care Trust, District Councils and Age Concerns in Lincolnshire – the aims of the scheme are to provide a single gateway, signposting service, through which older people [aged 60+] can access services.
Overview
The First Contact signposting scheme:
- Assists older people (aged 60 and over), by talking to just one peson, in accessing services which they may not have been aware of or may not have known how to contact;
- uses a simple, quick and easy checklist process enabling front line staff and volunteers to navigate and access services;
- promotes holistic and pro-active working through multi-agency training, enabling staff and volunteers to signpost with confidence;
- works with a wide range of organisations including small voluntary groups which have a local or specific focus; and
- enables and encourages take up of services through trusted and known professionals and volunteers advising on appropriate services within the older person's own home.
For further details on this scheme please contact the First Contact Co-ordinators:
Lincoln & West Lidnsey - Mr. Gary Burr (click here to email)
East Lindsey & Boston -
South Holland & South Kesteven - Mrs. Jayne Thomas (click here to email)
North Kesteven - Mrs Kathy Lote (Click here to email)
First Contact is now On Line - why not visit the new website at www.firstcontact.org.uk